Availity incident
BCDCC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 15 hours 56 minutes, affecting BCDCC, on May 19, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to real-time Eligibility & Benefits Inquiry. The payer is working diligently to identify the cause of this issue and restore normal processing of Eligibility & Benefits Inquiry. "CareFirst" refers to CareFirst BlueCross BlueShield or Care First BlueChoice, Inc. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 19, 2026, 06:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to real-time Eligibility & Benefits Inquiry. The payer is working diligently to identify the cause of this issue and restore normal processing of Eligibility & Benefits Inquiry. "CareFirst" refers to CareFirst BlueCross BlueShield or Care First BlueChoice, Inc. Availity continues to monitor for resolution.
- resolved May 19, 2026, 10:11 PM UTC
This incident has been resolved.
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