Availity incident
PPHPC - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Resolved after 16 hours 7 minutes, affecting PPHPC, on May 19, 2026.
We are seeing Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 19, 2026, 06:05 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 10:13 PM UTC
This incident has been resolved.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services