Availity incident

SUMMIT - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 38 minutes, affecting SUMMIT, on April 22, 2026.

identified Apr 22, 2026, 03:27 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E1:0 errors. Customers are receiving AAA*42/E1:0 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started
Apr 22, 2026, 03:27 PM UTC
Resolved
Apr 22, 2026, 04:05 PM UTC
Duration
38m
Detected by Pingoru
Apr 22, 2026, 03:27 PM UTC

Affected components

SUMMIT

Update timeline

  1. identified Apr 22, 2026, 03:27 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E1:0 errors. Customers are receiving AAA*42/E1:0 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 22, 2026, 04:05 PM UTC

    This incident has been resolved.

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