Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inqui...

Resolved after 5 days 8 hours, affecting CAREFIRST BLUECROSS BLUESHIELD and CAREFIRST MEDICARE ADVANTAGE and 1 more, on April 22, 2026.

identified Apr 22, 2026, 11:52 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Apr 22, 2026, 11:52 AM UTC
Resolved
Apr 27, 2026, 08:07 PM UTC
Duration
5d 8h
Detected by Pingoru
Apr 22, 2026, 11:52 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELDCAREFIRST MEDICARE ADVANTAGEBCDCC

Update timeline

  1. identified Apr 22, 2026, 11:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 08:07 PM UTC

    This incident has been resolved.

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