Availity incident
VANTAGE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 1 day 22 hours, affecting VANTAGE HEALTH PLAN, on May 18, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 18, 2026, 10:26 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 20, 2026, 09:18 PM UTC
This incident has been resolved.
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