Availity incident

Multiple Payers - Auxiant, AUXIANT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 95 days 15 hours, affecting Auxiant and AUXIANT, on May 18, 2026.

identified May 18, 2026, 06:51 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 18, 2026, 06:51 AM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
95d 15h
Detected by Pingoru
May 18, 2026, 06:51 AM UTC

Affected components

AuxiantAUXIANT

Update timeline

  1. identified May 18, 2026, 06:51 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.

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