Availity incident
Multiple Payers - HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 1 hour 53 minutes, affecting HUMANA and Humana Dental Non Claims and 1 more, on May 18, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 18, 2026, 03:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 05:42 AM UTC
This incident has been resolved.
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