Availity incident
DEAN HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Resolved after 98 days 12 hours, affecting DEAN HEALTH PLAN, on May 15, 2026.
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 15, 2026, 09:28 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
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