Availity incident
SUTTER HEALTH PLUS - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Resolved after 2 hours 20 minutes, affecting SUTTER HEALTH PLUS, on May 14, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 14, 2026, 11:31 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 15, 2026, 01:51 AM UTC
This incident has been resolved.
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