Availity incident
Multiple Payers - WELLCARE KENTUCKY, Wellcare - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable.
Resolved after 3 days 6 hours, affecting Wellcare and WELLCARE KENTUCKY, on May 14, 2026.
We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 14, 2026, 10:59 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 14, 2026, 11:02 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 05:53 AM UTC
This incident has been resolved.
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