Availity incident
Auxiant - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 2 days 1 hour, affecting Auxiant, on May 13, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 13, 2026, 12:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 15, 2026, 02:03 AM UTC
This incident has been resolved.
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