Availity incident
UNITEDHEALTHONE PACIFICARE LIFE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 11 hours 55 minutes, affecting UNITEDHEALTHONE PACIFICARE LIFE, on May 11, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 11, 2026, 09:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 09:33 PM UTC
This incident has been resolved.
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