Availity incident

Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 20 hours, affecting MEDICAHEALTHPLANS and MEDICA GOVERNMENT PROGRAMS, on May 11, 2026.

identified May 11, 2026, 01:58 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: May 11, 2026, 01:54 AM UTC
Resolved: May 12, 2026, 10:04 PM UTC
Duration: 1d 20h
Detected by Pingoru: May 11, 2026, 01:54 AM UTC

Affected components

MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMS

Update timeline

identified May 11, 2026, 01:54 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified May 11, 2026, 01:55 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified May 11, 2026, 01:56 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified May 11, 2026, 01:58 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 12, 2026, 10:04 PM UTC

This incident has been resolved.

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