Availity incident
WELL SENSE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Resolved after 1 day 1 hour, affecting WELL SENSE, on May 10, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 10, 2026, 08:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 10:07 AM UTC
This incident has been resolved.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services