Availity incident
Multiple Payers - New Jersey Medicaid, NM, Univera, BCBS of New York (Excellus), MONTANA MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 1 day 11 hours, affecting BCBS of New York (Excellus) and New Jersey Medicaid and 1 more, on May 10, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 10, 2026, 04:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified May 10, 2026, 04:49 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 11, 2026, 04:02 PM UTC
This incident has been resolved.
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