Availity incident
CBSAB - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 70 days 16 hours, affecting CBSAB, on May 9, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 09, 2026, 08:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 19, 2026, 12:33 AM UTC
This incident has been resolved.
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