Availity incident

CALIFORNIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 1 hour 9 minutes, affecting CALIFORNIA MEDICAID, on May 9, 2026.

identified May 09, 2026, 08:16 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 09, 2026, 08:16 AM UTC
Resolved
May 09, 2026, 09:26 AM UTC
Duration
1h 9m
Detected by Pingoru
May 09, 2026, 08:16 AM UTC

Affected components

CALIFORNIA MEDICAID

Update timeline

  1. identified May 09, 2026, 08:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 09:26 AM UTC

    This incident has been resolved.

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