Availity incident

MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 2 hours 1 minute, affecting MEDICA GOVERNMENT PROGRAMS, on May 9, 2026.

identified May 09, 2026, 01:26 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 09, 2026, 01:24 AM UTC
Resolved
May 09, 2026, 03:26 AM UTC
Duration
2h 1m
Detected by Pingoru
May 09, 2026, 01:24 AM UTC

Affected components

MEDICA GOVERNMENT PROGRAMS

Update timeline

  1. identified May 09, 2026, 01:24 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 09, 2026, 01:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 09, 2026, 03:26 AM UTC

    This incident has been resolved.

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