Availity incident

MEDICAID RHODE ISLAND - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 3 days 23 hours, affecting MEDICAID RHODE ISLAND, on May 8, 2026.

identified May 08, 2026, 10:32 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 08, 2026, 10:32 PM UTC
Resolved
May 12, 2026, 10:00 PM UTC
Duration
3d 23h
Detected by Pingoru
May 08, 2026, 10:32 PM UTC

Affected components

MEDICAID RHODE ISLAND

Update timeline

  1. identified May 08, 2026, 10:32 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 12, 2026, 10:00 PM UTC

    This incident has been resolved.

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