Availity incident

BANKERS FIDELITY LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 4 days 5 hours, affecting BANKERS FIDELITY LIFE INSURANCE COMPANY, on May 8, 2026.

identified May 08, 2026, 04:19 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: May 08, 2026, 04:19 PM UTC
Resolved: May 12, 2026, 10:04 PM UTC
Duration: 4d 5h
Detected by Pingoru: May 08, 2026, 04:19 PM UTC

Affected components

BANKERS FIDELITY LIFE INSURANCE COMPANY

Update timeline

identified May 08, 2026, 04:19 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 12, 2026, 10:04 PM UTC

This incident has been resolved.

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