Availity incident

Multiple Payers - BCBS TENNESSEE, BCBSTENNESSEE, BCTNC - Multiple Transactions - Scheduled Maintenance from 04/04/26 8:00 AM EST to Saturday 04/04/26 9:00 PM ET affecting E&B, Claim Status, and ALL Payer Space applications (Authorization Submission/Rev...

Resolved after 60 days 23 hours, affecting BCBS TENNESSEE and BCBSTENNESSEE and 1 more, on April 1, 2026.

scheduled Apr 01, 2026, 03:52 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 01, 2026, 03:52 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 60d 23h
Detected by Pingoru: Apr 01, 2026, 03:52 PM UTC

Affected components

BCBS TENNESSEEBCBSTENNESSEEBCTNC

Update timeline

scheduled Apr 01, 2026, 03:52 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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