Availity incident
HEALTH PLAN OF UPPER OHIO VALLEY - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Resolved after 107 days 1 hour, affecting HEALTH PLAN OF UPPER OHIO VALLEY, on March 21, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Payer already written up There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Mar 21, 2026, 03:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 06, 2026, 04:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Payer already written up There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 05:17 AM UTC
This incident has been resolved.
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