Availity incident

BUCKEYE COMMUNITY HEALTH PLAN - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Resolved after 147 days 4 hours, affecting BUCKEYE COMMUNITY HEALTH PLAN, on March 27, 2026.

identified Mar 27, 2026, 05:42 PM UTC

We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Mar 27, 2026, 05:42 PM UTC
Resolved: Aug 21, 2026, 10:20 PM UTC
Duration: 147d 4h
Detected by Pingoru: Mar 27, 2026, 05:42 PM UTC

Affected components

BUCKEYE COMMUNITY HEALTH PLAN

Update timeline

identified Mar 27, 2026, 05:42 PM UTC

We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:20 PM UTC

This incident has been resolved.

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