Availity incident
PEACH STATE HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.
Resolved after 5 days 23 hours, affecting PEACH STATE HEALTH PLAN, on May 6, 2026.
We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 06, 2026, 10:44 PM UTC
We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 12, 2026, 10:12 PM UTC
This incident has been resolved.
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