Availity incident
BUCKEYE COMMUNITY HEALTH PLAN - Multiple Transactions - Health Care Services Inquiry and HCSR Outpatient Auth transactions are experiencing intermittent failures.
Resolved after 107 days 2 hours, affecting BUCKEYE COMMUNITY HEALTH PLAN, on May 6, 2026.
We are seeing Health Care Services Inquiry and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 06, 2026, 07:20 PM UTC
We are seeing Health Care Services Inquiry and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
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