Availity incident

CENTENE CORPORATION - HCSR Detailed Auth/Referral - HCSR Detailed Auth/Referral transactions are currently unavailable.

Resolved after 5 hours 37 minutes, affecting CENTENE CORPORATION, on May 6, 2026.

identified May 06, 2026, 05:11 AM UTC

We are seeing HCSR Detailed Auth/Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 06, 2026, 05:11 AM UTC
Resolved
May 06, 2026, 10:49 AM UTC
Duration
5h 37m
Detected by Pingoru
May 06, 2026, 05:11 AM UTC

Affected components

CENTENE CORPORATION

Update timeline

  1. identified May 06, 2026, 05:11 AM UTC

    We are seeing HCSR Detailed Auth/Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 06, 2026, 10:49 AM UTC

    This incident has been resolved.

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