Availity incident
CAPITAL HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Resolved after 1 hour 16 minutes, affecting CAPITAL HEALTH PLAN, on May 5, 2026.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 05, 2026, 08:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
- resolved May 05, 2026, 10:04 PM UTC
This incident has been resolved.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services