Availity incident

Multiple Payers - BCBS LOUISIANA BLUE ADVANTAGE, BCBS LOUISIANA, BCBSLA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 21 hours 25 minutes, affecting BCBS LOUISIANA BLUE ADVANTAGE and BCBS LOUISIANA and 1 more, on October 18, 2026.

identified Oct 18, 2026, 08:24 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 18, 2026, 08:24 AM UTC
Resolved
Oct 19, 2026, 05:49 AM UTC
Duration
21h 25m
Detected by Pingoru
Oct 18, 2026, 08:24 AM UTC

Affected components

BCBS LOUISIANA BLUE ADVANTAGEBCBS LOUISIANABCBSLA

Update timeline

  1. identified Oct 18, 2026, 08:24 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 19, 2026, 05:49 AM UTC

    This incident has been resolved.

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