Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Vendor's status page →

Resolved after 22 hours 28 minutes, affecting BCBSMT and BCBSIL and 1 more, on October 18, 2026.

identified Oct 18, 2026, 06:55 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 18, 2026, 06:55 AM UTC
Resolved
Oct 19, 2026, 05:23 AM UTC
Duration
22h 28m
Detected by Pingoru
Oct 18, 2026, 06:55 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Oct 18, 2026, 06:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 19, 2026, 05:23 AM UTC

    This incident has been resolved.

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