Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 22 hours 50 minutes, affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more, on October 18, 2026.

identified Oct 19, 2026, 12:30 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 and AAA*80 errors.

Started
Oct 18, 2026, 06:41 AM UTC
Resolved
Oct 19, 2026, 05:31 AM UTC
Duration
22h 50m
Detected by Pingoru
Oct 18, 2026, 06:41 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Oct 18, 2026, 06:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. identified Oct 19, 2026, 12:30 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 and AAA*80 errors.

  3. resolved Oct 19, 2026, 05:31 AM UTC

    This incident has been resolved.

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