Availity incident

Multiple Payers - 13285, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 22 hours 39 minutes, affecting 13285 and HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, on October 10, 2026.

identified Oct 10, 2026, 01:33 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Oct 10, 2026, 01:33 AM UTC
Resolved
Oct 11, 2026, 12:12 AM UTC
Duration
22h 39m
Detected by Pingoru
Oct 10, 2026, 01:33 AM UTC

Affected components

13285HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED

Update timeline

  1. identified Oct 10, 2026, 01:33 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Oct 11, 2026, 12:12 AM UTC

    This incident has been resolved.

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