Availity incident

HUMANA - Multiple Transactions - Health Care Services Inquiry, HCSR Referral and HCSR Outpatient Auth transactions are currently unavailable.

Resolved after 5 hours 22 minutes, affecting HUMANA, on October 9, 2026.

identified Oct 09, 2026, 02:40 PM UTC

We are seeing Health Care Services Inquiry, HCSR Referral and HCSR Outpatient Auth transactions failing with AAA*42 errors.

Started: Oct 09, 2026, 02:40 PM UTC
Resolved: Oct 09, 2026, 08:03 PM UTC
Duration: 5h 22m
Detected by Pingoru: Oct 09, 2026, 02:40 PM UTC

Affected components

HUMANA

Update timeline

identified Oct 09, 2026, 02:40 PM UTC

We are seeing Health Care Services Inquiry, HCSR Referral and HCSR Outpatient Auth transactions failing with AAA*42 errors.
resolved Oct 09, 2026, 08:03 PM UTC

This incident has been resolved.

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