Availity incident

FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 1 day 14 hours, affecting FLORIDA BLUE MEDICARE and FLORIDA BLUE and 1 more, on October 5, 2026.

identified Oct 05, 2026, 01:23 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.

Started
Oct 05, 2026, 01:23 PM UTC
Resolved
Oct 07, 2026, 03:24 AM UTC
Duration
1d 14h
Detected by Pingoru
Oct 05, 2026, 01:23 PM UTC

Affected components

FLORIDA BLUE MEDICAREFLORIDA BLUEOTHER BLUE PLANS

Update timeline

  1. identified Oct 05, 2026, 01:23 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.

  2. resolved Oct 07, 2026, 03:24 AM UTC

    This incident has been resolved.

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