Availity incident

Multiple Payers - FREEDOM HEALTH PLAN, OPT-OPTIMUM HEALTHCARE INC., FRH-FREEDOM HEALTH INC. - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 2 hours 53 minutes, affecting FREEDOM HEALTH PLAN and OPT-OPTIMUM HEALTHCARE INC. and 1 more, on October 5, 2026.

identified Oct 05, 2026, 01:53 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 05, 2026, 01:53 AM UTC
Resolved
Oct 05, 2026, 04:46 AM UTC
Duration
2h 53m
Detected by Pingoru
Oct 05, 2026, 01:53 AM UTC

Affected components

FREEDOM HEALTH PLANOPT-OPTIMUM HEALTHCARE INC.FRH-FREEDOM HEALTH INC.

Update timeline

  1. identified Oct 05, 2026, 01:53 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 05, 2026, 04:46 AM UTC

    This incident has been resolved.

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