Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Vendor's status page →

Resolved after 22 hours 57 minutes, affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more, on October 4, 2026.

identified Oct 04, 2026, 07:20 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 04, 2026, 07:20 AM UTC
Resolved
Oct 05, 2026, 06:18 AM UTC
Duration
22h 57m
Detected by Pingoru
Oct 04, 2026, 07:20 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Oct 04, 2026, 07:20 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 05, 2026, 06:18 AM UTC

    This incident has been resolved.

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