Availity incident

ALOHA CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 3 days 1 hour, affecting ALOHA CARE, on October 4, 2026.

identified Oct 04, 2026, 05:58 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 04, 2026, 05:58 AM UTC
Resolved
Oct 07, 2026, 07:11 AM UTC
Duration
3d 1h
Detected by Pingoru
Oct 04, 2026, 05:58 AM UTC

Affected components

ALOHA CARE

Update timeline

  1. identified Oct 04, 2026, 05:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 07, 2026, 07:11 AM UTC

    This incident has been resolved.

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