Availity incident

PROVIDENCE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 13 days 22 hours, affecting PROVIDENCE HEALTH PLAN, on October 4, 2026.

identified Oct 04, 2026, 01:52 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 04, 2026, 01:52 AM UTC
Resolved
Oct 18, 2026, 12:43 AM UTC
Duration
13d 22h
Detected by Pingoru
Oct 04, 2026, 01:52 AM UTC

Affected components

PROVIDENCE HEALTH PLAN

Update timeline

  1. identified Oct 04, 2026, 01:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 18, 2026, 12:43 AM UTC

    This incident has been resolved.

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