Availity incident

ATRIO HEALTH PLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 day 2 hours, affecting ATRIO HEALTH PLANS, on October 3, 2026.

identified Oct 03, 2026, 10:58 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 03, 2026, 10:58 PM UTC
Resolved
Oct 05, 2026, 01:42 AM UTC
Duration
1d 2h
Detected by Pingoru
Oct 03, 2026, 10:58 PM UTC

Affected components

ATRIO HEALTH PLANS

Update timeline

  1. identified Oct 03, 2026, 10:58 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 05, 2026, 01:42 AM UTC

    This incident has been resolved.

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