Availity incident

Multiple Payers - BCBSAR, SKAI BLUE CROSS BLUE SHIELD - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 2 days, affecting BCBSAR, on October 3, 2026.

identified Oct 03, 2026, 08:10 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036/AV07 errors.

Started
Oct 03, 2026, 06:12 AM UTC
Resolved
Oct 05, 2026, 06:36 AM UTC
Duration
2d
Detected by Pingoru
Oct 03, 2026, 06:12 AM UTC

Affected components

BCBSAR

Update timeline

  1. identified Oct 03, 2026, 06:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors.

  2. identified Oct 03, 2026, 08:10 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036/AV07 errors.

  3. resolved Oct 05, 2026, 06:36 AM UTC

    This incident has been resolved.

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