Availity incident
Multiple Payers - DESERET MUTUAL (DMBA), SELHT, University of Utah Health Plans, Public Employees Health Plan (PEHP), STATE FARM, PROVIDENCE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Notice Vendor's status page →
Resolved after 6 hours 55 minutes, affecting DESERET MUTUAL (DMBA) and Public Employees Health Plan (PEHP) and 1 more, on October 3, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Affected components
DESERET MUTUAL (DMBA)Public Employees Health Plan (PEHP)STATE FARMSELHTUniversity of Utah Health PlansPROVIDENCE HEALTH PLAN
Update timeline
- identified Oct 03, 2026, 02:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- identified Oct 03, 2026, 02:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Oct 03, 2026, 09:02 AM UTC
This incident has been resolved.
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