Availity incident

IMAGINE360 ADMINISTRATORS (GPA) - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 6 hours 2 minutes, affecting IMAGINE360 ADMINISTRATORS (GPA), on October 3, 2026.

identified Oct 03, 2026, 12:19 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started: Oct 03, 2026, 12:18 AM UTC
Resolved: Oct 03, 2026, 06:21 AM UTC
Duration: 6h 2m
Detected by Pingoru: Oct 03, 2026, 12:18 AM UTC

Affected components

IMAGINE360 ADMINISTRATORS (GPA)

Update timeline

identified Oct 03, 2026, 12:18 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
identified Oct 03, 2026, 12:19 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
resolved Oct 03, 2026, 06:21 AM UTC

This incident has been resolved.

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