Availity incident

Multiple Payers - TRICARE WEST, TRICARE WEST REGION, PGBA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 18 hours 43 minutes, affecting TRICARE WEST and TRICARE WEST REGION and 1 more, on October 2, 2026.

identified Oct 02, 2026, 09:02 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 02, 2026, 09:02 AM UTC
Resolved
Oct 03, 2026, 03:45 AM UTC
Duration
18h 43m
Detected by Pingoru
Oct 02, 2026, 09:02 AM UTC

Affected components

TRICARE WESTTRICARE WEST REGIONPGBA

Update timeline

  1. identified Oct 02, 2026, 09:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 03, 2026, 03:45 AM UTC

    This incident has been resolved.

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