Availity incident

Public Employees Health Plan (PEHP) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 3 days 1 hour, affecting Public Employees Health Plan (PEHP), on October 2, 2026.

identified Oct 02, 2026, 06:57 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 02, 2026, 06:57 AM UTC
Resolved
Oct 05, 2026, 08:34 AM UTC
Duration
3d 1h
Detected by Pingoru
Oct 02, 2026, 06:57 AM UTC

Affected components

Public Employees Health Plan (PEHP)

Update timeline

  1. identified Oct 02, 2026, 06:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 05, 2026, 08:34 AM UTC

    This incident has been resolved.

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