Availity incident

IL621 - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

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Resolved after 3 days 2 hours, affecting IL621, on October 2, 2026.

identified Oct 02, 2026, 04:13 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors.

Started
Oct 02, 2026, 04:13 AM UTC
Resolved
Oct 05, 2026, 06:41 AM UTC
Duration
3d 2h
Detected by Pingoru
Oct 02, 2026, 04:13 AM UTC

Affected components

IL621

Update timeline

  1. identified Oct 02, 2026, 04:13 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Oct 05, 2026, 06:41 AM UTC

    This incident has been resolved.

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