Availity incident
PRHTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
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Resolved after 362 days 22 hours, on August 24, 2025.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Update timeline
- monitoring Aug 24, 2025, 12:20 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
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