Availity incident

BCMIC00210I - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 362 days 12 hours, on August 24, 2025.

monitoring Aug 24, 2025, 10:18 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Aug 24, 2025, 10:18 AM UTC
Resolved: Aug 21, 2026, 10:21 PM UTC
Duration: 362d 12h
Detected by Pingoru: Aug 24, 2025, 10:18 AM UTC

Update timeline

monitoring Aug 24, 2025, 10:18 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:21 PM UTC

This incident has been resolved.

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