Availity incident
Wellcare - Multiple Transactions - Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions are currently unavailable.
Resolved after 345 days, affecting Wellcare, on September 10, 2025.
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- monitoring Sep 10, 2025, 10:16 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services