Availity incident

Multiple Payers - CENTRAL HEALTH MEDICARE PLAN, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, SENIOR WHOLE HEALTH MASSACHUSETTS, SENIOR WHOLE HEALTH NEW YORK - 2 - If you can’t find a submitted claim, please allow up to 5 business days for it to appear. I...

Resolved after 325 days 11 hours, affecting PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE and SENIOR WHOLE HEALTH MASSACHUSETTS and 1 more, on September 30, 2025.

monitoring Sep 30, 2025, 11:21 AM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Sep 30, 2025, 11:21 AM UTC
Resolved: Aug 21, 2026, 10:25 PM UTC
Duration: 325d 11h
Detected by Pingoru: Sep 30, 2025, 11:21 AM UTC

Affected components

PASSPORT HEALTH PLAN BY MOLINA HEALTHCARESENIOR WHOLE HEALTH MASSACHUSETTSSENIOR WHOLE HEALTH NEW YORKCENTRAL HEALTH MEDICARE PLAN

Update timeline

monitoring Sep 30, 2025, 11:21 AM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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