Availity incident

HOMETOWN HEALTH NETWORK - 2 - Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 350 days 6 hours, affecting HOMETOWN HEALTH NETWORK, on September 5, 2025.

monitoring Sep 05, 2025, 03:44 PM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Sep 05, 2025, 03:44 PM UTC
Resolved: Aug 21, 2026, 10:21 PM UTC
Duration: 350d 6h
Detected by Pingoru: Sep 05, 2025, 03:44 PM UTC

Affected components

HOMETOWN HEALTH NETWORK

Update timeline

monitoring Sep 05, 2025, 03:44 PM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:21 PM UTC

This incident has been resolved.

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