Availity incident

BCSCC - 2 - Claim Status Inquiry transactions are currently unavailable.

Resolved after 329 days 17 hours, affecting BCSCC, on September 26, 2025.

monitoring Sep 26, 2025, 05:09 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Sep 26, 2025, 05:09 AM UTC
Resolved: Aug 21, 2026, 10:21 PM UTC
Duration: 329d 17h
Detected by Pingoru: Sep 26, 2025, 05:09 AM UTC

Affected components

BCSCC

Update timeline

monitoring Sep 26, 2025, 05:09 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:21 PM UTC

This incident has been resolved.

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